Carrier Billing
If applicable, charges will appear on your next carrier statement, indicating charges
and the media bought. The actual line item will differ by carrier, but will indicate
you have purchased content from "m-Qube Inc."
If applicable. charges will include the price of your download, taxes on your purchase,
as well as any transport fees collected by your carrier for media transfers.
Note that your carrier may levy additional charges for the following:
- Any airtime spent using your phone to activate an account in your cell phone's browser.
- Any airtime spent browsing the store and/or making a purchase using your cell phone.
- Any airtime spent to download content while on the cell phone.
- Your carrier may also charge a "Transport Fee". This is a network charge in addition
to the retail price listed for delivery of your ringtone or graphic. Please know
that only the successful delivery of the media you select and purchase will have
transport fees applied.
- Other charges may apply.
NOTE: This site does not currently support downloadable content for pre-paid customers.
Check back soon.
Download Procedure
If applicable, charges will appear on your next carrier statement, indicating charges
and the media bought. The actual line item will differ by carrier, but will indicate
you have purchased content from "m-Qube Inc."
If applicable. charges will include the price of your download, taxes on your purchase,
as well as any transport fees collected by your carrier for media transfers.
Note that your carrier may levy additional charges for the following:
- A confirmation text message will be sent to your phone from shortcode
78000
within the next few minutes. It will notify you of the charge and ask you to confirm
your purchase by replying "YES".
- Reply to the text message (to shortcode
78000
) with "YES" in the message body. Do NOT include quote or apostrophe characters.
Sprint Customers: Because we are a third-party content provider, you may receive
an additional message stating "This is a non-trusted file. Sprint cannot guarantee."
You simply need to accept/acknowledge this verification message as instructed in
order to access the link and continue to download our content.
- You will then receive a second text message from shortcode
78000
that will include a link to the content you requested. Click on the link to download
the content to your mobile phone. Please note that this message may arrive in your
regular inbox OR a browser inbox, as it is a different type of message (WAP) and
may look slightly different. Because every handset is unique, please be sure to
pay careful attention to your phone's menu options when you open the link to ensure
it is SAVED properly and in the correct location. Improperly saved files will not
work and can affect other sound features on your phone.
Downloads should be received anywhere from immediately to one and a half hours after
purchase. If you experience a delay, please DO NOT reply YES again to the original
text message. This will not shorten the delay and may cause you to be billed multiple
times for the same content. Delays depend entirely on your carrier's network at
the time of the download and where you live. If the delays exceed a few hours, you
may want to check with your carrier to ensure its SMS network is working properly.
If you still have not received your download within 24 hours and are sure your phone
is text- and web-enabled, please contact us at
help@g8wave.com
- Once the download is complete, the purchase will be charged to your wireless phone
bill - so please remember to SAVE your content!
- You will receive a third text message from shortcode
78000
which will confirm that you have been billed.
Remember: It can take several minutes for ringtones and images to arrive.
Problems with downloading with your phone? Connect with your carrier's support page.
Still experiencing problems? Let
us know how we can help.